[填空题,4.3分] When you notice that there is something unpleasant in the food, you will properly（ ）

答案是：place them quietly under the edge of your plate

[填空题,3.3分] （ ） do not maintain continuous eye-contact while talking with others

答案是：Indians

[填空题,3.3分] In （ ） and many other cultures direct eye contact is generally regarded as aggressive and rude

答案是：South Asian

[填空题,3.3分] It is a pleasure to have this opportunity to be （ ）

答案是：serviced

[填空题,3.3分] When all or part of an order cannot be processed because the merchandise is temproarily out of stock or has b

答案是：the customer

[填空题,3.3分] In （ ）,keeping eye contact is important during an introduction and for as long as you are being addressed

答案是：Russia

[填空题,3.3分] Like many Northern Europeans and North Americans, Norwegians prefer to maintain（ ）eye contact

答案是：indirect

[填空题,3.3分] American take （ ） as a sign of honesty and sincerity

答案是：direct eye contact

[填空题,3.3分] Nowdays, Japanese were taught to （ ） when they are talking to their business colleague

答案是：maintain direct eye contact

[填空题,3.3分] In （ ）, eye contact remains direct and is the way people show their interest

答案是：Italy

[论述题,3.3分] What will the company look at in a candidate when choosing the right person?

答案是：company|looks|for

[论述题,3.3分] Do you have to promote the new product internally?

答案是：One|of|the

[论述题,3.3分] How do you react to new technologies?

答案是：are|very|useful

[论述题,3.3分] Whatts the function of a team leader?

答案是：The|function|of

[论述题,3.3分] What if you were not using the technology?

答案是：using|the|technology

[论述题,3.3分] How do you write market research reports ( in terms of structure and language)?

答案是：market|research|report

[论述题,3.3分] How do you promote your product internationally?

答案是：will|know|how

[论述题,3.3分] How to win a chance of interview?

答案是：chance|of|interview

[论述题,3.3分] When the new product is finished, how do you promote the product?

答案是：will|promote|the

[论述题,3.3分] What kind of technology are you using in your work?

答案是：using|the|ICT

[论述题,3.3分] For the applicants, what is the process of applying for posts?

答案是：Identifying|the|vacancy.

[论述题,3.3分] What is the process of recruitment?

答案是：Deciding|to|employ

[论述题,3.3分] Could you tell some of the reasons why some businesses fail?

答案是：Most|of|those

[论述题,3.3分] What is the proper attitude towards teamwork?

答案是：Working|in|teams may:

[论述题,3.3分] How do you conduct research on competition?

答案是：conduct|research|on

[论述题,3.3分] How to prepare for an interview?

答案是：be|knowledgeable|and

[论述题,3.3分] What technology skills a person has to have so as to get or stay at a job in business?

答案是：use|some|basic

[论述题,3.3分] What is the procedure of market research?

答案是：Find|the|focus

[论述题,3.3分] Taking IT (or ICT) for example, what are the strengths and weaknesses of this technology?

答案是：Because|of|globalization

[论述题,3.3分] How to behave in an interview?

答案是：good|covering|letter

[填空题,10分] Shipment is an important part in international business. When goods are transported （ ） , Bill of Lading is in

答案是：by sea

[填空题,9分] Payment plays an important role in international trade and the most often adopted mode of payment in foreign tr

答案是：Letter of Credit

[填空题,9分] There are different ways to use the fork and the knife. What is the "continental" style of dinning?

答案是：The knife and the fork are never switched

[填空题,9分] Don.t burp. It.s not cute and it.s not a compliment in most parts of the world. What is the meaning of the word

答案是：Belch

[填空题,9分] It is inappropriate to ask for a doggy bag when you are a guest. Here, "doggy bag" means （ ）

答案是：剩菜袋

[翻译题,9分] oral

答案是：口头的，口述的，口的

[翻译题,9分] vacuum

答案是：真空，真空吸尘器

[翻译题,9分] vacant

答案是：空的，未占用的

[简答题,9分] What are the different ways in which organizations can be structured？

答案是：Organizations often have either a tall structure or a flat structure.A tall structure usually has many levels or layers of management. It is hierarchical.A flat structure has fewer layers of management. This often results in more individual responsibility.

[简答题,9分] What is obvious difference between European and American table manner?

答案是：American use the style of switching knife and fork,but the European does not

[简答题,9分] How to use a kinfe and fork?

答案是：The folk is held in right hand and is used for cutting, and the knife is left hand and is used to eat

[填空题,11.2分] When you notice that there is something unpleasant in the food, you will properly（ ）

答案是：place them quietly under the edge of your plate

[填空题,11.1分] （ ） do not maintain continuous eye-contact while talking with others

答案是：Indians

[填空题,11.1分] In （ ）,keeping eye contact is important during an introduction and for as long as you are being addressed

答案是：Russia

[填空题,11.1分] In （ ）, eye contact remains direct and is the way people show their interest

答案是：Italy

[填空题,11.1分] American take （ ） as a sign of honesty and sincerity

答案是：direct eye contact

[翻译题,11.1分] trap

答案是：陷阱，圈套

[翻译题,11.1分] casual

答案是：偶然的，碰巧的;临时的;非正式的

[翻译题,11.1分] bachelor

答案是：学士，学士学位;单身汉

[简答题,11.1分] When the soup is put in front of you, how do we do?

答案是：Spoon the soup away from you when you take it out of athe bowl

[填空题,10分] In （ ） and many other cultures direct eye contact is generally regarded as aggressive and rude

答案是：South Asian

[填空题,10分] When all or part of an order cannot be processed because the merchandise is temproarily out of stock or has be

答案是：the customer

[填空题,10分] Like many Northern Europeans and North Americans, Norwegians prefer to maintain（ ）eye contact

答案是：indirect

[填空题,10分] Nowdays, Japanese were taught to （ ） when they are talking to their business colleague

答案是：maintain direct eye contact

[填空题,10分] It is a pleasure to have this opportunity to be （ ）

答案是：serviced

[翻译题,10分] adapt

答案是：适应，适合;改编，改写

[翻译题,10分] adopt

答案是：收养;采用;采纳

[翻译题,10分] abundant

答案是：丰富的，充裕的，大量的

[简答题,10分] Different culture have different eye contact: some countries should not be too intense, some countries can be

答案是：America Germany Italy Norwegian

[简答题,10分] What is the business plan for?

答案是：It helps a company to look back the performance in the past and anticipate trends and see opportunities before the competition does.

[填空题,10分] In（ ） , generally,dress for men is moderately but not rigidly formal

答案是：Portugal

[填空题,10分] How you look at the first-time greeting （ ） making a good impression on your counterparts. Make a best choice

答案是：goes a long way

[填空题,10分] Men.s shirts should not have pockets; if they do, the pockets should be always kept empty. Which country below

答案是：Germany

[填空题,10分] In Britain, conservative dress is still very （ ） for both men and women

答案是：important

[填空题,10分] I look forward to the pleasure of working with you in （ ） relation between our companies

答案是：bettering

[翻译题,10分] calendar

答案是：日历，月历

[翻译题,10分] calculate

答案是：计算，核算

[翻译题,10分] acknowledge

答案是：承认;致谢

[简答题,10分] What should a business plan include?

答案是：It usually should include:Executive summary

[简答题,10分] How do you give a presentation about the companyys financial performance?

答案是：I should prepare well by writing out what I want to say and then practicing it. However, it isnnt a good idea to read it because I cannt sound very natural and cannt make eye contact with my audience. So I will talk from notes IIve made. In the presentation I will dress formally and prepare some visual aids to help me.

[填空题,10分] Invitation cards should be given in advance. The more formal the activity is, and the more important the guest

答案是：ne or two weeks

[填空题,10分] In an Invitation Card, if you want to add some optional tips to remind your guests, which word is proper?

答案是：R.S.V.P.

[填空题,10分] In some countries conservative dressing are required for business, which of the following does not belong to c

答案是：purple

[填空题,10分] Which section is unnecessary in the format of an Invitation Card？

答案是：members

[填空题,10分] The only absolute requirement of dress code in the Kingdom of Saudi Arabia is （ ）

答案是：modesty

[翻译题,10分] acid

答案是：酸的;尖刻的

[翻译题,10分] invade

答案是：侵入，侵略，侵袭

[翻译题,10分] grand

答案是：宏伟大，壮丽的，重大的

[简答题,10分] What is “cash flow”?

答案是：The cash flow shows where cash comes from and where it goes over a period of time.

[简答题,10分] What is the difference between TQM and traditional management?

答案是：The traditional idea of quality control is of people checking finished articles to see if they come up to standard, rejecting those that donnt and investigating problems when they happen. This is a reactive approach to quality---“Wait until something goes wrong and then fix it”

[填空题,10分] It is （ ） to ask for a doggy bag when you are a guest. Save the doggy bag for informal dining situations

答案是：inappropriate

[填空题,10分] The fork is held in the （ ） hand and is used for eating

答案是：right

[填空题,10分] It is very （ ）to pick your teeth at the table

答案是：rude

[填空题,10分] We must make a claim on you for （ ） with regard to this shipment, for it is not equal to the samples submited.

答案是：compensation

[填空题,10分] It is not your business to reprove the waiter for （ ） conduct; that belongs to your host

答案是：improper

[翻译题,10分] grant

答案是：授予，同意，准予

[翻译题,10分] personnel

答案是：人员，员工;人事部门

[翻译题,10分] personal

答案是：个人的，私人的;亲自的

[简答题,10分] What is Total Quality Management?

答案是：TQM stands for Total Quality Management. Total means that everyone is involved in the final product or service to the customer. Quality is a objective rather than a subjective concept, we must understand it in the same way. We can measure and manage it. Management means TQM will not happen by accident.

[简答题,10分] How do you select the sample group of people?

答案是：Choose a sample of the target customers to ask questions relating to the data the company needs.

[填空题,10分] Which one does not belong to American table manners?

答案是：Use a napkin for your nose

[填空题,10分] At business cocktail reciptions, hold your drind in your （ ） hand

答案是：left

[填空题,10分] The followings except （ ） are impolite behaviors when dinning out

答案是：speaking lightly and politely

[填空题,10分] What way to eat bread is proper?

答案是：Using fingers to break it

[填空题,10分] Use for a napkin only for your（ ）

答案是：mouth

[翻译题,10分] individual

答案是：个别的，单独的 个人，个体

[翻译题,10分] private

答案是：私人的，个人的

[翻译题,10分] expansion

答案是：发展，膨胀

[简答题,10分] How do you get customer feedback? How do you conduct the survey?

答案是：There are three ways of getting feedback from customers: in face-to-face interviews, on the telephone and through a written questionnaire.

[简答题,10分] About brand values, what should a company do to increase its brand value?

答案是：The five brand values are: quality, friendliness, innovation, value for money and choice

[填空题,10分] Dinner usually （ ） soup. The largest spoon at your place is the soup spoon. It will be beside your plate at th

答案是：begins with

[填空题,9分] When should the buyers open a letter of credit in a transaction?

答案是：after contract or confirmation is signed

[填空题,9分] If you need something that you cannot reach easily,the best manner is（ ）

答案是：politely ask the person closest to the item to pass it to you

[填空题,9分] When you are a guest which manner is permitted in America？

答案是：refuse a food item you don't like

[填空题,9分] A gentleman must help a lady whom has escorted to the table, to all she wishes; but it is improper for him to o

答案是：go with someone as a partner

[翻译题,9分] expand

答案是：扩大，扩张

[翻译题,9分] expensive

答案是：花钱多的;价格高贵的

[翻译题,9分] expense

答案是：开销，费用

[简答题,9分] What is a company supposed to do to improve customer service?

答案是：Making everyone aware of how important a good customer service is.

[简答题,9分] How important is a strong customer service policy to the success of the company?

答案是：A companyys success mainly depends on the customers . Without a strong customer service, a company cannt make living and survive for a long time. A strong customer service policy ensures the improvement of the customer service

[简答题,9分] Advantages and disadvantages of working at home?

答案是：Find a balance between working at home and working in the office. One cannt work in complete isolation. One needs some contact with the outside world

[填空题,10分] What is the "continental" style of dinning?

答案是：The knif and the fork are never switched

[填空题,10分] In America, a gentleman must help a lady whom he has escorted to the table ,to all she wishes but it is （ ） fo

答案是：improper

[填空题,10分] For American Table Manners ,if your soup is too hot to eat.What should you do?

答案是：let it sit until it cools

[填空题,10分] In Basic American Table manners, （ ）on the table are acceptable only between course, not while you are eating

答案是：smoking

[填空题,10分] When goods are transported by road, rial, or air, the contract of carriege takes forms of （ ）or Air Way Bill.

答案是：Consignment Note

[翻译题,10分] expenditure

答案是：支出，消费;经费

[翻译题,10分] expend

答案是：消费

[翻译题,10分] expel

答案是：驱逐，开除，赶出

[简答题,10分] How does an organization operate in a global market？

答案是：In response to this growing global market, companies need to make changes to adapt.

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