You are very enthusiastic and we appreciate that, but ________
选择一项：
A.
if you don.t complete tasks, you won.t ge
答案是：正确答案是：sometimes you can be a bit over-the-top. You are too loud, or you tell inappropriate jokes during office hours
His 回答
exuberance and colorful commentary were an early draw for the new sports channel.
答案是：正确答案是：stopping by
Offer suggestions on how the work 回答
while you.re away.
答案是：正确答案是：come up with
We.ll see if the president can 回答
on his January speech outlining our new strategy.
答案是：正确答案是：work on
Every night when I came home from my desk job I would 回答
my blog.
答案是：正确答案是：floating around
Passengers will be allowed to 回答
the cabin.
答案是：正确答案是：following through
You can also 回答
Forbes Magazine building on Twelfth Street and Fifth Avenue.
答案是：正确答案是：tone it down
There.s no indication that Bulgari intends to 回答
the boldness of its designs.
答案是：正确答案是：getting done
An organization called Founders Forum has 回答
a clever and amusing method.
答案是：正确答案是：over-the-top
为左侧列中绩效评价相关的词汇选择对应的翻译。
name
答案 1
position
答案 2
job profile
答案 3
tenure
答案 4
comments
答案 5
strengt
答案是：正确答案是：name → 姓名, position → 职位, job profile → 职位要求, tenure → 任期, comments → 评价, strengths → 优点, weaknesses → 弱点, development trend → 发展趋势, a plan of action → 行动计划
PayPal employees didn.t 回答
what they made.
答案是：正确答案是：embrace
Consumers cannot be 回答
to pay for something they don.t really need.
答案是：正确答案是：forced
Marcus should address his failure in leadership by 回答
.
答案是：正确答案是：self-reflection
David Marcus 回答
from his responsibility to find out the reasons of PayPal employees. refusal to use PayPal products.
答案是：正确答案是：retreated
The way to motivate staff by PayPal.s CEO has 回答
its internal culture and morale problems.
答案是：正确答案是：revealed
A good CEO is to get out among the staff and listen to them, but not to 回答
them.
答案是：正确答案是：threaten
David Marcus “ 回答
” some of his employees to go and find jobs elsewhere.
答案是：正确答案是：encouraged
The employees of PayPal 回答
for not using PayPal products and not remembering their PayPal passwords.
答案是：正确答案是：were blamed
What should David find out about his staff.s not using the app?
选择一项：
A.
Why are the employees not using the app?
答案是：正确答案是：Why are the employees not using the app? If they use it, how should it be improved? What are their needs?
Why is it a bad idea to force the staff to accept the products they are not embracing?
选择一项：
A.
He should find th
答案是：正确答案是：You can compel the staff to use it, but you cannot force consumers to buy it.
When faced with internal problems, what should a good CEO do at first?
选择一项：
A.
He should find the root of the pr
答案是：正确答案是：He should find the root of the problem and figure out how to fix it with his executive board and even the whole company.
Is it right for what David did to his employees?
选择一项：
A.
Why are the employees not using the app? If they use it
答案是：正确答案是：No, it is not. It has revealed PayPal's problems in morale and culture.
How did David Marcus persuade the employees who were not interested in PayPal?
选择一项：
A.
He should find the root o
答案是：正确答案是：He said that they should leave the company and find something they embrace.
What displeased David Marcus and made him to write a critical letter to his employees?
选择一项：
A.
Why are the emplo
答案是：正确答案是：Some of his employees didn't want to install the PayPal app, and others didn't even remember their PayPal passwords.
What kind of qualifications should a CEO have?
选择一项：
A.
He should find the root of the problem and figure out how
答案是：正确答案是：Passion, enthusiasm, and professionalism.
If you value people, and care about them as whole people, one thing you do is give them a voice, and you really listen.
答案是：参考答案：如果你重视员工、尊重他们的完整人格，就给他们发言的机会，并认真倾听。
This freedom takes employees out of their routine and away from the mundane tasks that often make workers feel uninspire
答案是：参考答案：这样的自由可以使员工不用循规蹈矩，从单调乏味、毫无工作激情的任务中解脱出来。
Google also makes its employees want to work because managers provide tasks that are inspiring and challenging.
答案是：参考答案：谷歌公司能够保持员工工作欲望，因为管理人员能给他们提供鼓舞人心、有挑战性的任务。
Creating a work culture that keeps employees happy will motivate them to do their best and will keep them loyal to the c
答案是：参考答案：打造能够让员工开心工作的文化氛围，可以激发他们努力工作，并坚持忠于公司。
Working for Google comes with perks that most other organizations can.t provide — bowling alleys, free haircuts, gym mem
答案是：参考答案：在谷歌公司工作，可以获得其他公司不能提供的诸多福利：保龄球馆，免费理发，健身会员卡，班车。
What is Google.s secret to success?_________
选择一项：
A.
Encouraging among employees the aspiration to be No. 1 in t
答案是：正确答案是：Valuing the happiness of its employees as much as innovating good products.
Google employees have the freedom to _________.
选择一项：
A.
use the totem pole with their colleagues
B.
play b
答案是：正确答案是：spend certain time on their chosen projects
Who founded Google?_________
选择一项：
A.
Karen May.
B.
Sergey Brin.
C.
Larry Page and Sergey Brin.
答案是：正确答案是：Larry Page and Sergey Brin.
How does Google motivate its employees?_________
选择一项：
A.
Offering entertaining equipment in the employees. offic
答案是：正确答案是：Providing a friendly work culture in the company.
What kind of company is Google?_________
选择一项：
A.
A large American company.
B.
A large global enterprise.
答案是：正确答案是：A large global enterprise.
Emma: loves reading and wants to be a book owner
选择一项或多项：
A.
company lunches
B.
vouchers for stores
C.
答案是：正确答案是：E-book reader, book card valued $500
Stephen: wants to give his bride a surprise
选择一项或多项：
A.
company lunches
B.
vouchers for stores
C.
fre
答案是：正确答案是：an extra-days holiday, two nights at a beach resort
Alice: food lover
选择一项或多项：
A.
company lunches
B.
leave an hour early
C.
Playstation 4
D.
E-book
答案是：正确答案是：restaurant gift card, company lunches
David: an environmentalist; interested in reading very much
选择一项或多项：
A.
leave an hour early
B.
free laundry
答案是：正确答案是：E-book reader, book card valued $500
Stacy: too busy to wash clothes; always goes to the laundry
选择一项或多项：
A.
free laundry coupon
B.
two nights a
答案是：正确答案是：leave an hour early, free laundry coupon
Kevin: loves playing computer games
选择一项或多项：
A.
book card valued $500
B.
two nights at a beach resort
答案是：正确答案是：vouchers for stores, Playstation 4
a pay incentive every month
选择一项：
对
错
答案是：正确答案是“错”。
special fun days once or twice a year
选择一项：
对
错
答案是：正确答案是“对”。
vote on the most helpful employee
选择一项：
对
错
答案是：正确答案是“对”。
dividend
选择一项：
对
错
答案是：正确答案是“错”。
fun activities
选择一项：
对
错
答案是：正确答案是“对”。
employee of the month
选择一项：
对
错
答案是：正确答案是“对”。
push money
选择一项：
对
错
答案是：正确答案是“错”。
extra bonus
选择一项：
对
错
答案是：正确答案是“对”。
你认为以下10种激励方式哪些适合男性哪些适合女性，为每种激励方式匹配合适的图片。
1. It is important for me to keep my deadlines.
回答
答案是：正确答案是：A;C;I;B;J;D;F;G;E;H
You.ll be amazed at the progress you will make in creating a teamwork culture, a culture that enables individuals to con
答案是：参考答案：你会为你在构建团队文化中所取得的进步而感到震惊，这种文化可以激发大家一起做出超乎想象的更大贡献。
There are many ways you could do this, for instance by buying everyone the same T-shirt or hat, putting team member name
答案是：参考答案：做这件事可以有很多方式，例如，给每个人都买相同的Ｔ恤衫或者帽子，或用团队成员的名字来抽奖，赢取公司产品和礼券。
Use ice breakers and teamwork exercises at meetings.
答案是：参考答案：会上，可以进行破冰活动和团队练习。
Hold a monthly company meeting, sponsor sports teams and encourage cheering team fans.
答案是：参考答案：组织月度会议，赞助运动队，支持啦啦队。
Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes
答案是：参考答案：组织部门会议，审核项目进程，获取充分的信息，协调共享工作流程。
选择下列词汇的同义词。
direct
答案 1
singly
答案 2
sum up
答案 3
blast
答案 4
passionate
答案 5
obstruction
答案
答案是：正确答案是：direct → instruct, singly → solely, sum up → summarize, blast → pop, passionate → enthusiastic, obstruction → obstacle, frequently → on regular basis, principal → chief
Sometimes it is success-hindering that you do not share when you work in a team.
选择一项：
对
错
答案是：正确答案是“对”。
According to the summary addressed by the team leader, the conclusion “everybody.s business is nobody.s business” could
答案是：正确答案是“错”。
In the third round, the employees were required to share the name information on each balloon they got.
选择一项：
对
错
答案是：正确答案是“对”。
In the second round, the employees only focused on finding out their own balloons, so only few of them found balloons wi
答案是：正确答案是“错”。
All the employees attending the team building event had two chances to blow up a balloon. If the balloon blasted twice,
答案是：正确答案是“对”。
There were many filled balloons in the cafeteria.
选择一项：
对
错
答案是：正确答案是“错”。
The place of this team building event was not a normal cafeteria.
选择一项：
对
错
答案是：正确答案是“对”。
Most of the 35 employees were good solution sharers and knew well about teamwork.
选择一项：
对
错
答案是：正确答案是“错”。
The 35 employees who had come together for a team building event were young, smart and passionate.
选择一项：
对
错
答案是：正确答案是“对”。
（英译汉）下面的句子描述的是优秀团队中的哪些成员。
1. Team Leader: A team leader is the heart of the team. He / She guides the way for th
答案是：正确答案是：队长/组长;行家里手/内行;务实者;协调者;鼓舞者
为下方图片匹配相应的团队合作的词汇。
答案 1
答案 2
答案 3
答案 4
答案 5
答案 6
答案 7
答案 8
答案是：正确答案是： → Communication, → Brainstorming, → Shared goals, → Assistance, → Cooperation, → Collaboration, → Mentoring, → Support
Which of the following cases belongs to human failure?
选择一项：
A.
Increasing customer complaints.
B.
Adequate
答案是：正确答案是：Decreasing creativity across departments.
Allocative failure does NOT happen when ____________.
选择一项：
A.
the right information goes to the right place
答案是：正确答案是：the right information goes to the right place
Chinese Whispers is ____________.
选择一项：
A.
a game to pass message around in a whisper
B.
the fact that Chin
答案是：正确答案是：a game to pass message around in a whisper
In the famous British Army Commander story, it was probably at the step of ____________ that went wrong in the communica
答案是：正确答案是：decoding
Confirming reception of the sent messages means ____________.
选择一项：
A.
the messages are correctly understood.
答案是：正确答案是：the messages are sent to the right receivers.
根据下方的描述选择对应的沟通方式。
1. a written or printed message to a person or group, usually sent by mail in an envelope
答案 1
答案是：正确答案是：1. a written or printed message to a person or group, usually sent by mail in an envelope → letter, 2. the writing, sending, and receiving of messages electronically → E-mail, 3. a list or program of things to be done or considered → agenda, 4. a facility enabling participants in distant locations to take part in a conference electronically → video conferencing, 5. a display that shows notices, advertisements, bulletins, etc → notice board, 6. an internal document that is generally short, focuses on a single topic, reports information, makes a request, or recommends future action → memorandum, 7. the telephonic transmission of scanned-in printed material → fax, 8. an official record of the proceedings of a meeting → meeting minutes
Observation is as important as communication when you want to know what people really think.
选择一项：
对
错
答案是：正确答案是“对”。
Communicating sincerely is always the best.
选择一项：
对
错
答案是：正确答案是“对”。
Using technical jargon makes a leader convincing.
选择一项：
对
错
答案是：正确答案是“错”。
The say-do gap happens when people misunderstand their leader.s intention.
选择一项：
对
错
答案是：正确答案是“错”。
Communication and leadership don.t always go hand in hand.
选择一项：
对
错
答案是：正确答案是“错”。
Which of the following statements about Cathy.s boss is NOT TRUE?
选择一项：
A.
She identifies the problems and offers
答案是：正确答案是：She leaves all the problems to herself.
Who has caused some problems amongst the team in the past?
选择一项：
A.
Frank.
B.
Cathy.
C.
Gary.
答案是：正确答案是：Gary.
What does the boss propose to solve the problem?
选择一项：
A.
To have someone to do Cathy.s job when she.s away.
答案是：正确答案是：To have someone to do Cathy's job when she's away.
What is the main contribution to the latest problem according to Cathy?
选择一项：
A.
Too much training.
B.
Very
答案是：正确答案是：Frequent absence.
Cathy is asked to discuss a work problem about ____________ with her boss.
选择一项：
A.
a former team member.
B.
答案是：正确答案是：lack of efficiency.
Alison doesn.t agree with Sean.s suggestion dealing with John.
选择一项：
对
错
答案是：正确答案是“错”。
Sean thinks Alison is not a good employee.
选择一项：
对
错
答案是：正确答案是“错”。
Alison has a communication problem with Sean.
选择一项：
对
错
答案是：正确答案是“错”。
Alison and Sean attended the meeting together.
选择一项：
对
错
答案是：正确答案是“错”。
Alison doesn.t feel good about the meeting yesterday.
选择一项：
对
错
答案是：正确答案是“对”。
posture
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
答案是：正确答案是：Non-Verbal Communication
space
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
答案是：正确答案是：Non-Verbal Communication
eye contact
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
答案是：正确答案是：Non-Verbal Communication
touch
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
答案是：正确答案是：Non-Verbal Communication
gesture
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
答案是：正确答案是：Non-Verbal Communication
voice
选择一项：
A.
Verbal Communication
B.
Non-Verbal Communication
答案是：正确答案是：Verbal Communication
body movement
选择一项：
A.
Verbal Communication
B.
Non-Verbal Communication
答案是：正确答案是：Non-Verbal Communication
tone
选择一项：
A.
Non-Verbal Communication
B.
Verbal Communication
答案是：正确答案是：Verbal Communication
facial expression
选择一项：
A.
Verbal Communication
B.
Non-Verbal Communication
答案是：正确答案是：Non-Verbal Communication
为图片匹配相应的沟通方式名称。
答案 1
答案 2
答案 3
答案 4
答案 5
答案 6
答案是：正确答案是： → face-to-face talk, → mail, → telephone, → e-mail, → text message, → WeChat
If employees are treated unfairly, it may 回答
dissatisfaction and conflict among employees.
答案是：正确答案是：invites
Orders and instructions should 回答
from the higher manager to the lower one. Formal communications and complaints s
答案是：正确答案是：flow down；move upward
Pay and rewards should 回答
each person.s efforts and, more important, each person.s contribution to the organizatio
答案是：正确答案是：reflect
Managers should place their personal interests 回答
to those of the total organization.
答案是：正确答案是：second
Every organization should have only one 回答
plan, one set of overriding goals.
答案是：正确答案是：master
If you want loyalty and cooperation from 回答
, you must be loyal and cooperative in return.
答案是：正确答案是：employees
Managers must have the 回答
to give orders and instructions, but they must also accept responsibility for whether th
答案是：正确答案是：right
Work should be 回答
so that each person will perform a specialized portion.
答案是：正确答案是：divided
gave too much pressure for faster performance in personnel selection.
答案是：正确答案是：Top managers
held onto vested power.
答案是：正确答案是：Managers and employees
were scared of telling the truth and remained silent or only told optimistic, filtered information, even lied.
答案是：正确答案是：Middle managers
were extremely temperamental and shouted at people loudly and had terrifying reputation.
答案是：正确答案是：Top managers
were afraid of disappointing the top managers and promised much but did little.
答案是：正确答案是：Middle managers
did not want to hear bad news and were afraid of outside environment and failing to meet their targets.
答案是：正确答案是：Top managers
Managers should supervise employees and their work. 回答
答案是：正确答案是：Leading
Managers should point out a right way to work for the staff. 回答
答案是：正确答案是：Controlling
Managers should make right man perform his own functions in right position. 回答
答案是：正确答案是：Staffing
Managers should know what the obstacles are that keep the company from achieving its goals. 回答
答案是：正确答案是：Controlling
Managers should pick out activities and put them into different categories, then assign these activities to teams or ind
答案是：正确答案是：Organizing
Managers should manage employees including their leaves, payments, allowances and much more. 回答
答案是：正确答案是：Staffing
Managers should adjust their plans when conditions change.
答案是：正确答案是：Planing
Managers should be aware of challenges and predict future conditions in business. 回答
答案是：正确答案是：Planing
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