题目 更新时间：2024/8/18
二、听力理解
听对话录音，根据对话内容，找出“Column A”中的各方是如何应对产品质量问题的（每题10分）。
音频
操作提示：通过下拉框选择题目的正确答案。
| Column A | Column B |
|---|---|
| Customers | __1__ |
| 2. The store | __2__ |
| 3. The purchasing department | __3__ |
| 4. The manager | __4__ |
| 5. Frank | __5__ |
.Trying to understand and solve the problem
.Talking to the supplier
.Making complaints to the store
.Offering customers an exchange or a full refund
.Reporting the quality problem to the manager
答案
