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第1题

When giving the negative news, the sender must tell the receiver what could be done ______ what couldn’t be done.
A
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第2题

When the receiver views the letter containing a negative message, the sender can use ______.
A.direct order
B.i
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第3题

When the receiver views the letter containing a neutral and positive message, the sender can use ______.
A.direct
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第4题

Which of the following are NOT business meetings?
A.Birthday parties.
B.Staff meetings.
C.Board meetings.
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