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第1题

Even a simple gesture such as a wave or a smile can mean different things to people of different cultures.
A.正确
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第2题

External communication originates within an organization and is sent to receivers within the organization.
A.正确
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第3题

Flight attendant is unbiased words.
A.正确
B.错误
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第4题

For the reasons of the negative message to be effective, they must be sender-oriented.
A.正确
B.错误
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