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第1题

Letters that contain a negative message are written in indirect order.
A.正确
B.错误
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第2题

Letters with a neutral or positive message are written in the direct order.
A.正确
B.错误
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第3题

Manuscript reports usually are longer than memo or letter reports but not as long as formal reports.
A.正确
B.错误
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第4题

Many email users hate receiving spam or “junk mail”.
A.正确
B.错误
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